Support

For any issues with the app, please contact us.

Contact Us

Reach out to our support team and we'll get back to you as soon as possible.

Email Support: jivaplantssupport@gmail.com

Frequently Asked Questions

How do I scan my plant?

Open the Jiva app, tap the camera icon, and take a clear photo of the affected leaf or plant. The AI will analyze the image and provide a diagnosis within seconds.

Is my plant image stored permanently?

No. Images you upload are processed securely and are not stored permanently. Your privacy is our priority.

What types of plant problems can Jiva detect?

Jiva can identify nutrient deficiencies, common diseases, and environmental stress indicators. It works on a wide range of plant species.

The app is not working — what should I do?

Try closing and reopening the app. If the problem persists, email us at jivaplantssupport@gmail.com with a description of the issue and your device model.

How do I request deletion of my data?

You can request removal of your data at any time by emailing us at jivaplantssupport@gmail.com.